Privacy Policy

MKTSignals AutoPilot - Protecting Your Data

Last updated

August 10, 2025

1. Introduction

At MKTSignals ("we", "our" or "the Company"), we value and respect your privacy. This Privacy Policy describes how we collect, use, store and protect your personal information when you use MKTSignals AutoPilot ("the Service").

2. Information We Collect

We collect the following types of information:

Registration Information:

  • Full name
  • Email address
  • Password (stored in encrypted form)
  • Phone number (optional, for notifications)

Trading Information:

  • Broker API credentials (encrypted with AES-256)
  • Trade and signal history
  • Strategy configurations
  • Notification preferences

Technical Information:

  • IP address
  • Browser type and version
  • Operating system
  • System activity logs
  • Date and time of access

3. How We Use Your Information

We use your personal information to:

  • Provide and maintain the Service
  • Execute trading operations according to your configurations
  • Send notifications about trades and signals
  • Improve and optimise the Service
  • Detect and prevent fraud or unauthorised activities
  • Comply with legal and regulatory obligations
  • Provide customer support
  • Send important communications about the Service

4. Storage and Security

We implement robust security measures:

  • Encryption: All API credentials are stored encrypted using AES-256
  • Secure transmission: We use HTTPS for all communications
  • Restricted access: Only authorised personnel have access to sensitive data
  • Monitoring: Intrusion detection systems and continuous auditing
  • Backups: Regular encrypted backups

Note: Although we implement industry-standard security measures, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Sharing Information with Third Parties

We do NOT sell, rent or share your personal information with third parties.

Important clarifications:

  • Exante Broker: You provide your own API credentials directly. We do not share your information with Exante; the system only uses YOUR credentials to connect to YOUR account
  • Telegram: You configure your own Telegram bot. We do not share information with Telegram; we only send notifications through the bot you control
  • Hosting: Data is stored on secure servers. The hosting provider does not have access to your encrypted personal data

We may only share information in these exceptional cases:

  • Legal compliance: If required by law, court order or legal process
  • Vital protection: To protect the safety or integrity of the service and its users
  • With your consent: Only if you explicitly authorise us

6. Data Retention

We retain your personal information for as long as:

  • Your account is active
  • It is necessary to provide the Service
  • It is required to comply with legal obligations
  • It is necessary to resolve disputes or enforce agreements

7. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your data (with certain legal exceptions)
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to the processing of your data in certain circumstances
  • Restriction: Limit the processing of your data

To exercise these rights, contact us at: info@mktsignals.org

8. Cookies and Similar Technologies

We use cookies and similar technologies (localStorage, sessionStorage) for the operation of the Service. For detailed information about which cookies we use, how we use them and how you can control them, please refer to our Cookie Policy.

Note: We only use essential cookies for the operation of the service. We do not use third-party cookies for advertising or analytics.

9. Minors

The Service is not intended for persons under 18 years of age. We do not knowingly collect personal information from minors. If we discover that we have collected information from a minor, we will delete it immediately.

10. International Transfers

Your data may be transferred to and maintained on servers located outside your country of residence. By using the Service, you consent to these transfers. We take steps to ensure that your data receives an adequate level of protection in all jurisdictions where it is processed.

11. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a prominent notice on the Service. We recommend reviewing this policy periodically.

12. Legal Basis for Processing

We process your personal information under the following legal bases:

  • Consent: When you have given your explicit consent
  • Contract: To fulfil our contractual obligations
  • Legitimate interest: To operate and improve our services
  • Legal obligation: To comply with applicable laws and regulations

13. Data Protection Officer

For any enquiries related to privacy and data protection:

Email: info@mktsignals.org

Subject: Data Protection

14. Supervisory Authority

If you believe that the processing of your personal data infringes applicable regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) or the supervisory authority in your country of residence.

Acceptance of this Policy

By using MKTSignals AutoPilot, you accept the practices described in this Privacy Policy. If you do not agree with this policy, you must not use the Service.